tj999 Terms and Conditions
Please read these terms and conditions carefully before using our platform. By registering on tj999, you are considered to have read and accepted all of these terms.
Table of Contents
General Provisions
tj999 is an online entertainment platform that provides casino games, sports betting, and live gaming services for users in Bangladesh. These terms and conditions ("Terms") apply to all services, websites, and applications of the tj999 platform.
1.1 Acceptance of Terms
When you register on tj999 or use the platform, you are considered to have fully read, understood, and accepted these terms, our privacy policy, and our responsible gambling guidelines. If you do not agree with these terms, please do not use the platform.
1.2 Applicable Law
These terms shall be governed and interpreted in accordance with applicable law. Users are responsible for complying with the laws of their own country. tj999 does not encourage access to its services from any jurisdiction where such access is legally prohibited.
1.3 Scope of Services
tj999 provides the following services:
- Online slots and casino games
- Live casino (Evolution Gaming, Ezugi, and other providers)
- Sports betting (including cricket, football, and kabaddi)
- Fishing games and arcade section
- Live chat support (24/7 in Bengali)
Account Registration
2.1 Registration Eligibility
To open an account on tj999, you must:
- Be at least 21 years of age.
- Not be subject to any legally binding restrictions.
- Provide accurate and complete personal information.
- Each person may hold only one account.
2.2 Accuracy of Information
All information provided at the time of registration must be accurate, complete, and up to date. Providing false information may result in immediate suspension or closure of the account and forfeiture of all deposited funds.
2.3 Account Security
It is your responsibility to keep your login credentials (username and password) completely confidential. Granting a third party access to your account or sharing your account is strictly prohibited. In the event of unauthorized access, contact [email protected] immediately.
2.4 KYC Verification
tj999 reserves the right to verify national identity cards, passports, or other documents at any time as part of the Know Your Customer (KYC) process. Withdrawals may be delayed until verification is complete.
Age Verification
tj999 takes the protection of minors from gambling very seriously. We provide services for users aged 21 and above only.
- You must confirm your age at the time of registration.
- We may request age verification documents at any time.
- If documents are not submitted, the account will be temporarily suspended.
- If a user is found to be a minor, the account will be closed and deposited funds may not be refunded.
You are personally responsible for ensuring that no underage member of your household can access this platform. The use of parental control software is recommended.
Deposits and Withdrawals
4.1 Deposit Methods and Limits
tj999 accepts deposits through the following methods:
- bKash — Minimum deposit ৳200
- Nagad — Minimum deposit ৳200
- Rocket — Minimum deposit ৳200
- Upay — Minimum deposit ৳200
- Bank Transfer — Minimum deposit ৳200
4.2 Withdrawal Rules
The following conditions apply to withdrawals:
- Minimum withdrawal amount: ৳1,000
- Withdrawal processing time: usually 15 minutes to 2 hours
- Withdrawals will be made through the same method used for the deposit.
- Withdrawals may be held if KYC verification has not been completed.
- Withdrawals will not be approved if bonus requirements have not been met.
4.3 Transaction Timeframes
For any issues related to deposits or withdrawals, contact our support team within 72 hours. tj999 does not accept liability for service disruptions by third parties (bKash, Nagad, etc.) that cause transfer delays.
4.4 Anti-Money Laundering
tj999 follows a strict anti-money laundering policy. We reserve the right to suspend an account and conduct an investigation if a suspicious transaction is detected. Attempts to withdraw funds directly without placing bets will result in appropriate action being taken.
Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit up to a maximum of ৳15,000. For example, depositing ৳5,000 will add an additional ৳5,000 as a bonus to your account.
5.2 Wagering Requirements
To withdraw bonus funds, a 15x (15 times) wagering requirement must be met. This means you must wager an amount equal to the total of the bonus and the deposit multiplied by 15. Example: ৳2,000 deposit + ৳2,000 bonus = ৳4,000 × 15 = ৳60,000 wagering required.
5.3 General Bonus Terms
- Each bonus offer has its own validity period and specific terms and conditions.
- A user may not claim bonuses through multiple accounts.
- If a user attempts to abuse or circumvent bonuses, the account may be closed.
- Bonuses will be credited permanently to the user's account, and unclaimed bonuses will be cancelled upon expiry.
- tj999 reserves the right to modify or cancel any bonus offer at any time.
5.4 VIP Program
The tj999 VIP program has 4 tiers. You can advance to a higher tier through regular play:
- Bronze — Weekly cashback up to 0.2%
- Silver — Weekly cashback up to 0.4%
- Gold — Weekly cashback up to 0.6%
- Platinum — Weekly cashback up to 0.8%
Cashback is credited to eligible members' accounts every Monday. There are no wagering requirements on cashback.
Betting and Gameplay
6.1 General Betting Rules
Each game has its own rules, which are displayed within the game. Once a bet is finalized, it cannot be cancelled, except in the case of a technical error.
6.2 Game Results
All game results are determined by an independent Random Number Generator (RNG). Results from game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, NetEnt, Microgaming, Ezugi) are not under our control. There is no possibility of manipulating results.
6.3 Technical Issues
If an internet connection is lost or another technical issue occurs during play, the outcome of an ongoing bet may still be determined. In such situations, the data stored in our system will be considered final.
6.4 Fair Play Policy
tj999 is committed to ensuring fair play. Any unusual betting patterns, use of bots, or application of software strategies are strictly prohibited, and accounts found engaging in such activity will be closed.
Prohibited Activities
The following activities are strictly prohibited on the tj999 platform:
- Creating or operating multiple accounts
- Using a false identity or fake information
- Abusing bonuses or using the system solely for the purpose of collecting bonuses
- Playing games using automated bots, scripts, or software
- Colluding with other players to influence results
- Hacking, cracking, or attempting to breach platform security
- Using the platform to launder money or conceal the source of illegal funds
- Conducting transactions using third-party payment methods
- Intentionally exploiting any system bug or glitch for an advantage
If any such activity is detected, the account in question will be immediately closed and all balances will be forfeited.
Account Suspension and Closure
8.1 Suspension by tj999
tj999 reserves the right to suspend or close any account without prior notice in the following circumstances:
- If evidence of a breach of the terms and conditions is found
- If fraudulent activity is suspected
- Failure to provide KYC verification documents
- If a user is found to be a minor
- For legal or regulatory reasons
8.2 Closed by User
If you wish to close your account yourself, please email [email protected] or submit a request via live chat. All active bonuses will be cancelled before the account is closed, and any eligible balance will be returned in accordance with the applicable withdrawal rules.
8.3 Self-Exclusion
As part of responsible gambling, you may exclude yourself from the platform for a specific period (30 days, 90 days, or permanently). Full details are provided in our Responsible Gaming section.
Privacy & Data Protection
tj999 places the highest priority on protecting your personal information. Your data is kept secure using SSL encryption and modern security technology.
- Your personal information is not sold to third parties.
- Information is collected only as necessary to provide services and meet legal obligations.
- For more details, please read our Privacy Policy.
Our cookie policy and details of data usage are fully described in the Privacy Policy.
Responsible Gaming
tj999 believes that gambling is a form of entertainment — not a source of addiction. We provide the following tools to ensure responsible gaming:
- Deposit Limit: Set daily, weekly, or monthly deposit limits
- Session Limit: Set a time limit for continuous play
- Reality Check: Reminders about your play time and amounts at set intervals
- Self-Exclusion: Take a break from the platform for a specified period
- Cooling-Off: Option to take a temporary break
If you are experiencing mental or financial difficulties due to gambling, please contact our 24/7 live chat support or visit the Responsible Gaming page for more information.
Limitation of Liability
11.1 Service Disruption
tj999 strives to provide uninterrupted service, however we are not liable for service disruptions caused by the following:
- Internet disconnection or network issues
- Third-party payment gateway issues
- Natural disasters or unforeseen circumstances
- Directives from government or regulatory authorities
- Maintenance activities (with prior notice)
11.2 Financial Loss
tj999 reserves the right to cancel transactions caused by technical errors. In such cases, the bet amount will be returned to the user's account. tj999 is not liable for any financial losses resulting from betting.
11.3 Third-Party Software
tj999 is not directly liable for any issues related to the software of game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.), but will provide assistance in resolving such issues.
Changes to Terms
tj999 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes:
- A clear notice will be published on the website.
- A notification of the update will be sent to your registered email.
- Continued use of the platform after changes have been made will be considered acceptance of the new terms and conditions.
If you do not agree with the new terms and conditions, you may request to close your account. The effective date of any change will always be stated at the top of this page.
Contact Us
If you have any questions or need clarification about these terms and conditions, please contact our support team:
- Email: [email protected]
- Live Chat: 24/7 Bengali live chat support
Our team members are always ready to assist you in Bengali. Our goal is to ensure your satisfaction and a safe experience.
For more information, visit: FAQ | Privacy Policy | Responsible Gaming