For ages 21 and above

tj999 Responsible Gambling Guide

Enjoy entertainment safely — use our safety tools, limit settings and self-exclusion features to build healthy gambling habits.

Safe Play

Gambling is for Entertainment

tj999 believes that online betting and casino games are purely a form of entertainment — they are never a source of income or a solution to financial problems. We encourage all our players to gamble responsibly and provide all the tools needed to do so.

Entertainment is the goal

Always treat gambling as entertainment. Do not place larger bets trying to recover losses.

Set a budget

Decide in advance how much you will spend each day or each week and stick to that limit.

Respect time limits

Take breaks instead of playing for long stretches at a time. Set a maximum playing time for yourself each day.

Seek support

If you find it hard to control your gambling, contact our live chat or reach out to a specialist.

Our Safety Tools

Deposit Limit

You can set a limit on how much you are allowed to deposit per day, per week or per month.

  • Daily limit: maximum deposit amount within 24 hours
  • Weekly limit: maximum deposit amount within 7 days
  • Monthly limit: maximum deposit amount within 30 days
  • Reducing a limit takes effect immediately; increasing a limit takes effect after 24 hours

Session Limit

Set a time limit for how long you play in one session. Once the set time is up, you will be logged out automatically.

  • Choose 30 minutes, 1 hour, 2 hours or a custom duration
  • A warning will be shown 5 minutes before the session ends
  • A request to extend time does not take effect before 24 hours

Loss Limit

Set a limit in advance on how much you can lose within a given period.

  • Set a maximum daily, weekly or monthly loss amount
  • Betting stops automatically once the limit is reached
  • No further bets can be placed until the next period begins

Self-Exclusion

If you feel that controlling your gambling is becoming difficult, choose a temporary or long-term self-exclusion.

  • Options for 30 days, 3 months, 6 months or permanent exclusion
  • While exclusion is active, access to your account will not be possible
  • Permanent exclusion cannot be reversed
  • Contact live chat for support

Reality Check

You will be reminded at regular intervals how long you have been playing and how much you have spent.

  • Receive notifications every 30, 60 or 90 minutes
  • Shows your total wins and losses for the current session
  • The choice to continue the session or take a break is yours

Cooling-Off Period

Take a short break after a big loss to avoid betting impulsively.

  • Choose a cooling-off period of 24 hours, 48 hours or 7 days
  • No deposits or bets are possible during this period
  • Your account is reactivated automatically once the cooling-off period ends

Warning Signs

Behavioural Signs

  • Constantly placing larger bets to try to win back money that was lost
  • Hiding the amount you gamble or lying to family and friends about it
  • Becoming annoyed or angry when asked to stop gambling
  • Skipping work, studies or family responsibilities to gamble
  • Taking out loans or spending savings to fund gambling

Psychological Signs

  • Feeling restless or anxious when not gambling
  • Feeling that gambling is the only source of enjoyment
  • Dreaming of a big win to avoid facing your real situation
  • Feeling depressed or low after a loss
  • Repeatedly making promises to yourself but breaking them

If you notice any of the above signs in yourself or someone you know, seek support without delay. Our 24/7 Bangla live chat support is always here for you.

Self-Assessment Questionnaire

Ask yourself the questions below. If you answer "Yes" to more than one, consider seeking support.

1 Do you often spend more than your set budget?
2 When you lose, do you immediately want to place more bets to win your money back?
3 Do you hide your gambling from family or friends?
4 Do you find it hard to stop gambling, even when you want to?
5 Have you ever taken out a loan, or considered doing so, to cover gambling expenses?
6 Is gambling affecting your work, relationships or daily life?

Age Verification and Minor Protection

For ages 21 and above only

tj999 is for persons aged 21 and above only. Age is verified at registration and identity documents may be requested if needed.

  • National ID card or birth registration certificate is required at sign-up
  • Withdrawals are not processed until age verification is complete
  • Accounts belonging to minors are permanently closed

Protecting Family Members

If there are underage children in your household, please follow the precautions below:

  • Keep your account password secure
  • Do not leave your device within reach of others while logged in
  • Use parental control software on devices used by children
  • Limit discussions about betting in front of children

Need help? We are always here

Our Bangla live chat support is active 24/7. Feel free to contact us for any issue.

Log In to Your Account

General FAQ

Yes. Any balance in your account at the time you activate self-exclusion can be withdrawn. However, no new deposits or betting are possible while self-exclusion is active. Contact us via live chat for any assistance.

A request to reduce a deposit limit takes effect immediately. A request to increase a limit takes effect after 24 hours, giving you enough time to reconsider your decision.

No. Once permanent self-exclusion is activated it cannot be reversed. Please think carefully before making this decision. For a temporary break, choose a fixed-term self-exclusion or a cooling-off period instead.

Log in to your account, go to the "Account Settings" section, and activate any tool from the "Responsible Gambling" option. If you need help, our 24/7 live chat support is available.

Start by speaking with them with empathy. Listen to their problems without judgment. Encourage them to seek advice from a mental health professional if needed. You can also contact our live chat to request self-exclusion on their behalf at tj999.

Your responsible gambling tools and self-exclusion information are completely confidential. They are secured with SSL encryption and are not shared with any third party. See our Privacy Policy for more details.